Ticketing FAQs
Here are some frequently asked questions regarding ticketing. For more information on the Ironman National, please call our office at (304) 284-0084.
- How can I purchase tickets for the event?
Either Online or At the Gate.
- Do I have to pay for parking?
General Parking is FREE and Premier Parking is $20 (Lot A) on Saturday.
- I just purchased 2 Adult and 2 Child Tickets. The tickets I printed are all in my name, does that matter? Should I edit the tickets and type in the contact info and re-print for all attendees?
No. You do not need to change any information on the tickets. All of your tickets will work at the gate and guests do not need to be together to enter.
- I bought a ticket online and now I can’t come. What is your refund policy?
You can request a refund up to 30 days before the start of the event (Thursday). After that date refund requests will not be accepted. Send requests to [email protected].
- Can we bring an ice cooler with food and drinks?
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Yes. You are allowed to bring in a cooler and you may bring in alcohol. However, NO GLASS BOTTLES ALLOWED.
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- What about chairs? Can we set up a tent or EZ-up?
Yes, you can bring chairs and you can bring a tent, but there will be a designated area for tents and EZ-ups, as they impede viewing of other fans. We do not allow tents or EZ-ups within 40' of the track fence in order to keep an open view of the track for fans.
- Can my dog come to the races?
Dogs are allowed National weekend at the track with CAMPING FANS ONLY. Dogs must stay on a leash Friday and Sunday, but must stay at your CAMPER ON SATURDAY. For safety reasons, we do not allow dogs in the Pro Pits, Sponsor Village or in Fan Viewing areas on Saturday.
- Can I bring my pit bike to the track?
No. No pit bikes (motorcycles and atvs) are allowed at the track on National weekend.
- My printer broke. Can I use my smart phone to get in?
Yes, but we urge fans to always print out their tickets and bring them to the event. Your phone may not work depending on cellular reception, so always be safe and print ahead of time.
Further questions, concerns or ADA requests can be directed to [email protected].