Ticketing FAQs
Here are some frequently asked questions regarding ticketing. For more information on the High Point National, please call our office at (304) 284-0084.
- How can I purchase tickets for the event?
Three ways: 1) online, 2) at-the-gate, or 3) by visiting one of our participating motorcycle dealerships:
- Morgantown Powersports (Morgantown, WV)
- RG Motorsports (Bridgeport, WV)
- Lojaks Cycle Sales (Tarentum, PA)
- Waynesburg Powersports North & South (Waynesburg, PA)
- Do I have to pay for parking?
General Parking is FREE (Gate 4) and Premier Parking is $20 (Gate 5).
- I just purchased 2 Adult and 2 Child Tickets. The tickets I printed are all in my name, does that matter? Should I edit the tickets and type in the contact info and re-print for all attendees?
No. You do not need to change any information on the tickets. All of your tickets will work at the gate and guests do not need to be together to enter.
- My printer broke. Can I use my smart phone to get in?
Yes, but we urge fans to always print out their tickets and bring them to the event. Your phone may not work depending on cellular reception, so always be safe and print ahead of time. FYI: High Point does not have good cell service.
- I bought a ticket online and now I can’t come. What is your refund policy?
You can request a refund up to 30 days before the start of the event (Thursday). After that date refund requests will not be accepted. Send requests to [email protected].
- Can we bring an ice cooler with food and drinks?
Yes. You can bring a cooler with food, drinks and alcohol. However, NO GLASS BOTTLES ALLOWED.
- Can we bring chairs? Can we set up a tent or EZ up?
Yes, you can bring chairs and tents, but there will be a designated area for tents/EZ-ups, as they impede viewing of other fans. However, no tents/EZ-ups within 40’ of the track fence so as not to impede the open view of the track for fans.
- Can my dog come to the races?
Yes, but only if you are camping. Dogs must remain on a leash at all times and must stay at your campsite on Saturday. For safety reasons, we do not allow dogs in the Pro Paddock, Sponsor Village or in Fan Viewing areas.
- Can I bring my pit bike to the track?
No. No 2-wheel pit bikes, motorcycles, eMTBs with throttles, or ATVs.
- I have ADA needs. What are your accommodations?
We have a shaded ADA viewing area for our ADA guests on Side A in the Sponsor Village. ADA parking is located at Gates 4 & 5. Our ADA Concierge is available to address any concerns or arrange for transportation to/from your vehicle.
Further questions, concerns or ADA requests can be directed to [email protected].